House of Polaris
Privacy Policy
Last updated: October 5, 2026
This policy explains how House of Polaris, a Quebec-based online fragrance store, handles personal information when you browse our website, create an account, contact us, or place an order.
Information we collect
We may collect your name, email address, shipping and billing address, account information, order details, customer-service messages, and technical information such as your IP address, browser type, device information, and website activity. Payment-card details are handled by Stripe and are not stored directly by House of Polaris.
How we use information
We use personal information to operate the store, authenticate customers, process and deliver orders, send transactional emails, prevent fraud, provide support, maintain website security, and meet applicable legal and accounting obligations.
Service providers
We share information only as needed with service providers that help run the store: Stripe processes payments; Clerk provides authentication; Resend delivers email; Supabase provides database infrastructure; and Vercel hosts and delivers the website. Each provider processes information under its own terms and privacy practices.
Cookies and similar technology
The website and its service providers may use essential cookies or similar storage to keep you signed in, preserve your cart, secure checkout, remember site state, and maintain core functionality. If optional analytics or advertising tools are added later, this policy and any required consent controls should be updated first.
Retention and protection
We retain information only as long as reasonably necessary for the purposes above, including legal, tax, fraud-prevention, and dispute-resolution requirements. We use reasonable safeguards, but no online service can guarantee absolute security.
Your privacy choices
You may ask to access, correct, or delete your personal information. Some records may need to be retained where required by law or for legitimate business purposes. To make a request, email [houseofpolaris-support@googlegroups.com]. We may need to verify your identity before completing a request.
Changes to this policy
We may revise this policy as the store or applicable requirements change. The date above will be updated when a new version is posted.